Customer care
& website policies.

Orders & customer care

This is an informational website. We are preparing our businesses for launch and are not accepting payments, orders, preorders or subscriptions through this site.

Creative Factory

Creative Factory is a planned project-based creative production service. Before a project is accepted or payment is requested, a written quote will set out the agreed deliverables, pricing, delivery schedule, revision allowance, usage rights, cancellation terms and any applicable refund terms. Sending an enquiry does not place an order or create a payment obligation.

Pretty Things

Pretty Things is developing its first collection of accessories, decorative trinkets and small gifts. Images on this website show a brand concept and do not represent available inventory. Before orders open, each storefront will provide product descriptions, prices, shipping destinations, shipping charges, delivery estimates, and the process and conditions for returns, refunds and damaged or incorrect items.

Questions or concerns

Email venture.studio@outlook.com and mention the relevant brand. This is our contact for business enquiries, customer support and any future order concerns.

Privacy

If you email Venture Studio, we receive the information you choose to share, including your email address and message. We use it to respond to your enquiry and maintain the related correspondence. Please do not email payment-card details or other unnecessary sensitive information.

This site does not include a contact form, advertising trackers or site analytics added by Venture Studio. Our hosting and email providers may process technical connection information and correspondence as needed to deliver their services.

To ask about information you have shared with us, or request its correction or deletion, contact venture.studio@outlook.com. We will review your request and explain any information we need to retain for an existing business or legal obligation. This notice will be updated if we introduce additional data collection or online purchasing.

Website terms

This website introduces Venture Studio and the businesses it is developing. Planned services, product categories and launch details may change as those businesses take shape. Nothing on this website is an offer to accept payment or a guarantee of availability, delivery dates or business results.

Creative Factory and Pretty Things are storefront names used by Venture Studio. Project work and future product purchases will be subject to the terms presented before an order is accepted. Illustrative imagery is labelled as such and should not be treated as a product listing.

For permission to reuse site content, or to report an issue, email venture.studio@outlook.com.